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| Services |
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| Network Infrastructure Support |
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Network Infrastructure
is the life-line of any organisation and availability
of network infrastructure is directly corresponding to
business transaction. The concept of “boundary-less
business” & “mobile users” has brought
to fore the importance of being connected anywhere, anytime.
Being aware of the significance of the network backbone
to business, Athena has put in place a comprehensive Network
Infrastructure management offering which encompasses all
the facets of Network management.
Network Infrastructure support include Network Infrastructure
management & Network Security management.
As part of Network Infrastructure Management, Athena offers
the following services
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- Monitor & manage Local Area
Network and troubleshoot network problems and escalate
the same to customer.
- Monitor & manage the Internet
Connectivity, identify, troubleshoot/escalate incidents
- Manage physical connectivity
problems at desktop as well as switch ends
- Manage & troubleshoot defective
ports in active network components that include router
& switches.
- Monitor the LAN / WAN performance
and utilization statistics
- Manage the perimeter security
and enforce stringent integrity & authentication
policies
- Periodic IT Security Assessment
focusing on publicly accessible Servers, which include
Web, Mail, Proxy Servers etc, publicly accessible
Network devices including Routers, Firewalls etc.,
vulnerabilities on all System services in LAN / WAN
Servers. Checking the Router / Firewall policy for
any security gaps. Performing Web Application Security
Testing if necessary
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